Was in an emergency department recently, I would not like to wear a badge with my full name if was working there. Completely needless too.
Did someone have a brainwave, didn’t consider consequences because it didn’t affect them? Too egotistical to drop it because it’s their “baby”? The self-concept people have of themselves as “managers” really needs to be studied.
flemishbiker88 on
All the badge needs is first name, and a unique employee number and maybe job role
Old_Mission_9175 on
I detest having to give my full name to people outside of my job. I give initial and surname. Too easy to find people these days when you have their full name
ocofaigh on
Had these in my hospital, the next day a lot of badges had been ‘amended’.
ImpovingTaylorist on
Can’t blame them, I have had customers look me up online and contact me.
One from a company I had left 3 years prior. She was pissed and gave out shit to me till I hung up. Another one drop to my house at 5:30am to give out to me because he was on his way to work and say the companycar parked outside… Dealing with the general public can be nuts.
Otchy147 on
Here in gym Finland these are basically a thing of the past. It’s been realised they break GDPR
dickbuttscompanion on
All you need is a first name and surname initial if there’s more than one (Mary S and Mary Q), the maybe a job title. Consultants’ can give their surname too if they are more commonly referred to as Mr Quinn or Dr Kenny, but nobody needs to know a HCA’s full name if they just want to bully them on Facebook.
Captain_Sterling on
I worked in a call center where we all had fake names. The fake name was given to you by the company so you used the same fake name all the time. They were also based on your initials. So if your real name was Joe Smith. Your alias might be John sullivan. And it meant that if someone called and said they were talking to a previous agent, yiu could easily figure out who they were talking to.
The reason for this was that the call centre dealt with some financial matters and customers can be bastards. Most aren’t, but some can be. And this was safer.
SassyBonassy on
I work in government and the strict policy is we HAVE TO give our full names, either working on the helpline or in written correspondence.
We used to get away with signing letters “on behalf of” the HEO/AP/PO as they earn significantly more for the potential hassle, but recently they insisted EVERYONE must give their full name, even the COs in training giving out incorrect/inconsistent/confusing advice.
As you can imagine, sometimes a caseworker looks at the legislation and the info at hand and has to make a decision which the customer/citizen is 100% going to be angry about.
Thankfully i haven’t yet been tracked down online and abused by someone i had to say No to, but the possibility stresses me tf out.
Bigprettytoes on
It’s not a GDPR issue. I also personally think it’s a good thing you have the right to know who is caring for you and who knows it might aid in stopping negligent care if the patient is able to name the healthcare worker who did or did not do x,y and z.
10 Comments
Was in an emergency department recently, I would not like to wear a badge with my full name if was working there. Completely needless too.
Did someone have a brainwave, didn’t consider consequences because it didn’t affect them? Too egotistical to drop it because it’s their “baby”? The self-concept people have of themselves as “managers” really needs to be studied.
All the badge needs is first name, and a unique employee number and maybe job role
I detest having to give my full name to people outside of my job. I give initial and surname. Too easy to find people these days when you have their full name
Had these in my hospital, the next day a lot of badges had been ‘amended’.
Can’t blame them, I have had customers look me up online and contact me.
One from a company I had left 3 years prior. She was pissed and gave out shit to me till I hung up. Another one drop to my house at 5:30am to give out to me because he was on his way to work and say the companycar parked outside… Dealing with the general public can be nuts.
Here in gym Finland these are basically a thing of the past. It’s been realised they break GDPR
All you need is a first name and surname initial if there’s more than one (Mary S and Mary Q), the maybe a job title. Consultants’ can give their surname too if they are more commonly referred to as Mr Quinn or Dr Kenny, but nobody needs to know a HCA’s full name if they just want to bully them on Facebook.
I worked in a call center where we all had fake names. The fake name was given to you by the company so you used the same fake name all the time. They were also based on your initials. So if your real name was Joe Smith. Your alias might be John sullivan. And it meant that if someone called and said they were talking to a previous agent, yiu could easily figure out who they were talking to.
The reason for this was that the call centre dealt with some financial matters and customers can be bastards. Most aren’t, but some can be. And this was safer.
I work in government and the strict policy is we HAVE TO give our full names, either working on the helpline or in written correspondence.
We used to get away with signing letters “on behalf of” the HEO/AP/PO as they earn significantly more for the potential hassle, but recently they insisted EVERYONE must give their full name, even the COs in training giving out incorrect/inconsistent/confusing advice.
As you can imagine, sometimes a caseworker looks at the legislation and the info at hand and has to make a decision which the customer/citizen is 100% going to be angry about.
Thankfully i haven’t yet been tracked down online and abused by someone i had to say No to, but the possibility stresses me tf out.
It’s not a GDPR issue. I also personally think it’s a good thing you have the right to know who is caring for you and who knows it might aid in stopping negligent care if the patient is able to name the healthcare worker who did or did not do x,y and z.