Not me saying this but the CEO of Bulgari took it on LinkedIn (post that he has now deleted) to complain on Swiss being the worst airline ever. My experience has been similar: high cost and rock bottom quality in service, cancelled and delayed flights etc…
Posted by xKBtV2-589
14 Comments
It sums up modern day Switzerland:
You pay a lot without getting the quality.
i’m in an aviation industry and always feel sad about them being under potential. management is disaster and latest “first class seat” crisis is another proof.
So the guy who runs a company with mediocre products at sky high prices complains about a company with mediocre products at high prices? I understand.
Why can’t the people who run Zurich Airport not run Swiss? It takes 10-15 mins from the Airport train station to the gate, just to learn 5 mins before boarding time that the plane is late…
If possible I book Swiss even though it‘s more expensive. I‘ve never had a flight cancelled or missed a connecting flight. never.
But I‘ve booked flights with Air France and British Airways a couple times and two out of three times either the flight gets cancelled while I‘m on the way to the gate or my lugagge gets searched and things stolen. never again.
that being said – it‘s my individual experience, management seems bad and needs some Swiss people in charge who get the value of the brand and not just as a german moneymilk machineY
I fly to Asia a lot for business and try to stick with Star Alliance airlines. The Swiss business class (and Lufthansa) products are a total joke. It’s like flying business class 15-20 years ago.
I would much rather fly Thai (seen as a much lesser product) for half the money, and have a much better seat, way better food and 10x friendly air stewards.
It’s half the price too.
As a Swiss, I can only agree. Unfortunately, this affects the entire Lufthansa group. I traveled with them this summer, and it was a disaster: delays, undelivered luggage, canceled flights. They turned our summer vacation into a constant source of anxiety.
Been to Switzerland 3 times. 1st 2 were British Airways iirc. Decent, drinks on plane, on time, fairly quick to get through Zurich airport.
Last time was Swiss. Which I assumed would be good, well, because anything Swiss “just works” (context, I’m English, we’re lucky if anything works).
Late arrival London->Zurich. Got a free chocolate. Not much else…
Leaving: gate <something high in double digits>, felt like I walked the length of the airport 3 times to get on the plane. Knackered…
Might as well have flown easyJet…
ITT: normally rationally thinking people sharing subjective opinions and happenings as facts while their sample size of flights is <10 per year 😂 for both the good and the bad comments mind you
I always had a good time flying swiss
Well for Lufthansa Swiss ist the cheap byproduct. They wanted to make money from the old Swissair fame by pretending it was something „better“ but that’s about it I guess. It‘s more like Yallo to Sunrise than Sunrise to Swisscom if you get what I mean
What a snowflake
Resisting the urge to say “Der kluge fährt im Zuge”
Cause we all know how much other railways suck 😛
I won’t say its the worst, but yeah, you can get the same quality, service and racism at much cheaper prices with many other airlines. I travel Swiss only if my company is paying for it. For personal travel I use qatar, emirates, Lufthansa, British etc.