Eir and Virgin had the same customer care manager under them when they both got worst customer service in ireland.
A--Nobody on
Eir are just beyond awful, Sky almost as bad. Never had any issue with Ryanair tbh.
But I don’t know how Aer Lingus aren’t up there, their customer service is disgusting.
jhanley on
I remember reading that to get around having to escalate customer service calls up the chain, Eir implemented a customer care policy that disciplined it’s care team if they provided the customer with details on how to escalate. Mad
YngSndwch on
The CCCP? I thought those guys broke up
Melodic-Chocolate-53 on
Going to be down voted but most people’s problems with Ryanair are their own fault for not reading the Ts & Cs. Follow their rules and you’ll be fine, make up your own rules, well then.
6 Comments
Not surprised
Eir and Virgin had the same customer care manager under them when they both got worst customer service in ireland.
Eir are just beyond awful, Sky almost as bad. Never had any issue with Ryanair tbh.
But I don’t know how Aer Lingus aren’t up there, their customer service is disgusting.
I remember reading that to get around having to escalate customer service calls up the chain, Eir implemented a customer care policy that disciplined it’s care team if they provided the customer with details on how to escalate. Mad
The CCCP? I thought those guys broke up
Going to be down voted but most people’s problems with Ryanair are their own fault for not reading the Ts & Cs. Follow their rules and you’ll be fine, make up your own rules, well then.