For those who dont know what Moneyguard is in Ricardo. Its a new feature since last year for secure the payment if you buy an used item on ricardo. No matter what. And if you buy it. it will be directly sent it to Ricardo payment system and aslong the buyer get the item and confirmed that the item is arrived, then you get the money. Unless the fees will also be paid inclusively. It takes like 2-3 days but you‘ll get a message on e mail from ricardo when the item is successfully shipped to the buyers.
The paying method is with credit, twint or american express.
This sort of feature isnt new, its quite similar to ebay‘s payment. Beside you get the payment like 3-4 days into your bank account.
The criticism what i got was, if you wanna send the package. It was only possible to use the ricardo adress label with their tracking numbers. It was not possible to do an own adress label and sending it to the destination adress you wanna sent. So it could be horribly gone wrong if some buyer didnt changed their new adress and will sent the wrong way.
It happened one time with a buyer from Lausanne. they came a bit second late to tell that the adress is old. And only using the adress that is printed from ricardo, it was a hazzle. So since i sent the package with the correct adress, printed from Swisspost. It doesnt applied as shipping in the site. So i told on Ricardo that is shipping but with a different adress, so they applied the buyer that is shipped. You cant press it manually.
And then yesterday, Ricardo knew the critic that i‘ve told before and they made it to press manually that is shipping and with date of expiry. I was really suprised how they knew it will be gone wrong before. So they took the idea from mine and fix the issue.
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For those who dont know what Moneyguard is in Ricardo. Its a new feature since last year for secure the payment if you buy an used item on ricardo. No matter what. And if you buy it. it will be directly sent it to Ricardo payment system and aslong the buyer get the item and confirmed that the item is arrived, then you get the money. Unless the fees will also be paid inclusively. It takes like 2-3 days but you‘ll get a message on e mail from ricardo when the item is successfully shipped to the buyers.
The paying method is with credit, twint or american express.
This sort of feature isnt new, its quite similar to ebay‘s payment. Beside you get the payment like 3-4 days into your bank account.
The criticism what i got was, if you wanna send the package. It was only possible to use the ricardo adress label with their tracking numbers. It was not possible to do an own adress label and sending it to the destination adress you wanna sent. So it could be horribly gone wrong if some buyer didnt changed their new adress and will sent the wrong way.
It happened one time with a buyer from Lausanne. they came a bit second late to tell that the adress is old. And only using the adress that is printed from ricardo, it was a hazzle. So since i sent the package with the correct adress, printed from Swisspost. It doesnt applied as shipping in the site. So i told on Ricardo that is shipping but with a different adress, so they applied the buyer that is shipped. You cant press it manually.
And then yesterday, Ricardo knew the critic that i‘ve told before and they made it to press manually that is shipping and with date of expiry. I was really suprised how they knew it will be gone wrong before. So they took the idea from mine and fix the issue.